Privacy Policy

Effective Date: 01/01/2025

1. Introduction

Welcome to Dropify Coaching ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with:

EU General Data Protection Regulation (GDPR)
United States federal and state privacy laws (including CCPA/CPRA, VCDPA, CPA)
Australian Privacy Act 1988 and the Australian Privacy Principles (APPs)

By using our services, you agree to the practices described in this policy.

2. Data We Collect

We may collect the following types of personal information:

Personal Identifiers: Name, email address, phone number, and other contact details.
Usage Data: IP address, browser type, pages visited, and time spent on our site (dropifycoaching.com).
Marketing Preferences: Your preferences for receiving emails and other communication.
Training, Quality & Research Data: Information collected to improve service quality and support market research.
Device & Technical Data: Device identifiers, system settings, and cookie data.
Geolocation Data: Only if required and with consent.

3. How We Use Your Data

We use your data to:

Deliver and maintain our services
Improve our website and user experience
Meet legal and compliance obligations
Support customer service, quality control, and research
Communicate offers and updates (only with your consent)

We do not sell your data.

4. Legal Grounds for Processing

We process your data based on:

Consent: You’ve given clear permission for us to use your data
Contractual Necessity: To deliver services you've signed up for
Legitimate Interests: Improving our business and protecting against fraud
Legal Obligation: When required by law

5. Your Rights

Depending on your location, you may have the right to:

Access your data
Correct inaccurate data
Delete your data (with legal exceptions)
Restrict or object to processing
Withdraw consent at any time
Transfer your data to another provider
Opt out of marketing communication
Request details on data “sold” or “shared” (we don’t do this)

To make a request, email [email protected].

6. Data Sharing

We may share your data with:

Service Providers: For hosting, analytics, communication, and fulfilment
Legal Authorities: If required by law
Business Transfers: In the event of a merger or acquisition

7. International Data Transfers

If you're located outside of Australia, your data may be transferred to and processed in countries with different data laws. We apply safeguards such as standard contractual clauses to protect your data.

8. Cookies & Tracking

We use cookies and similar tech to:

Recognise repeat visits
Track usage for analytics
Remember your preferences

You can adjust cookie settings in your browser at any time.

9. Data Retention

We keep your data only as long as needed to:

Deliver services
Meet legal requirements
Operate our business

When no longer needed, data is securely deleted or anonymised.

10. Data Security

We use standard encryption, access controls, and other safeguards to protect your data. No system is 100% secure, so we encourage you to protect your own information too.

11. Children’s Data

Our services are not intended for children under 13. We do not knowingly collect data from anyone under this age. If we have, contact us and we’ll delete it.

12. Contact Us

If you have any questions or concerns about this policy or your data, contact:

Email: [email protected]
Website: dropifycoaching.com

13. Policy Updates

We may update this policy from time to time. Changes will be posted here with an updated effective date. By continuing to use our site, you accept the new version.

By using our website, you confirm that you’ve read and understood this Privacy Policy.